Office of Procedures, Records, and Forms

BPPM Revision Memorandum

 

DATE: April 9, 2018
FROM: Office of Procedures, Records, and Forms
TO: Manual Users
SUBJECT: Business Policies and Procedures Manual
Revision Letter Number Five Hundred Twelve

 

This BPPM revision includes the following changes:

Toll Call Authorization 85.41

This revision:

  • Removes the procedures for requesting calling cards.
  • Updates the procedures for users to:
    • View monthly statements,
    • Request toll call authorization codes,
    • Set up unrestricted telephone lines, and
    • Submit service requests.

ITS Online Customer Statements 85.42

This revision changes the name of the section and updates the procedures for obtaining the monthly online customer statements.