BPPM Revision Memorandum
|DATE:||April 9, 2018|
|FROM:||Office of Procedures, Records, and Forms|
|SUBJECT:||Business Policies and Procedures Manual
Revision Letter Number Five Hundred Twelve
This BPPM revision includes the following changes:
Toll Call Authorization 85.41
- Removes the procedures for requesting calling cards.
- Updates the procedures for users to:
- View monthly statements,
- Request toll call authorization codes,
- Set up unrestricted telephone lines, and
- Submit service requests.
ITS Online Customer Statements 85.42
This revision changes the name of the section and updates the procedures for obtaining the monthly online customer statements.