{"id":22627,"date":"2021-01-05T11:11:10","date_gmt":"2021-01-05T19:11:10","guid":{"rendered":"http:\/\/policies.wsu.edu\/prf\/?page_id=22627"},"modified":"2025-11-07T14:39:36","modified_gmt":"2025-11-07T22:39:36","slug":"bppm-85-39","status":"publish","type":"page","link":"https:\/\/policies.wsu.edu\/prf\/index\/manuals\/business-policies-and-procedures-manual\/bppm-85-39\/","title":{"rendered":"85.39 Telephone-Network Installation and Repair"},"content":{"rendered":"\n

University Policies and Procedures Manual (previously Business Policies and Procedures Manual)<\/h1>\n\n\n\n

Telephone-Network Installation and Repair<\/h2>\n\n\n
\r\n \n
\r\n\t\n\n

UPPM 85.39<\/strong><\/p>\n

For more information contact:<\/strong>
\n   Information Technology Services, Crimson Service Desk
\n   509-335-4357<\/a><\/p>\n

\n

Service Changes<\/h3>\n

Information Technology Services (ITS) provides telecommunications services to the WSU Pullman campus.<\/p>\n

All other WSU locations should contact the local campus ITS support for telecommunication services, as noted below under Repairs–Non-Pullman Locations<\/a>.<\/p>\n

WSU Pullman<\/h4>\n

Departments located at the Pullman campus are to send all requests to move, change, disconnect, or add new telecommunications services to Information Technology Services (ITS) using the ITS Customer Center<\/a>.<\/p>\n

Each online service request provides explanations for most of the fields to be completed. For assistance with completing the online service request, contact the Crimson Service Desk; telephone 509-335-4357, or e-mail Crimson Service Desk<\/a>.<\/p>\n

Upon receiving a service request, ITS sends an automated e-mail response to the requester. ITS may contact the requester if additional information is needed to complete the request. <\/p>\n

Pullman departments may view a listing of currently-assigned telecommunications services at the ITS Customer Center<\/a>.<\/p>\n

Non-Pullman Campuses<\/h4>\n

Departments located at non-Pullman campuses are to send requests to move, change, disconnect or add new telecommunication services to the appropriate campus HelpDesk:<\/p>\n