{"id":48082,"date":"2021-12-17T12:44:04","date_gmt":"2021-12-17T20:44:04","guid":{"rendered":"https:\/\/policies.wsu.edu\/prf\/?page_id=48082"},"modified":"2025-11-07T13:52:47","modified_gmt":"2025-11-07T21:52:47","slug":"bppm-80-13","status":"publish","type":"page","link":"https:\/\/policies.wsu.edu\/prf\/index\/manuals\/business-policies-and-procedures-manual\/bppm-80-13\/","title":{"rendered":"80.13 Academic Media and Technology Services"},"content":{"rendered":"\n<h1 class=\"wp-block-heading wsu-font-size--xxmedium\">University Policies and Procedures Manual&nbsp;(previously Business Policies and Procedures Manual)<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">Academic Media and Technology Services<\/h2>\n\n\n<div class=\"wsu-row wsu-row--single\" >\r\n    \n<div class=\"wsu-column\"  style=\"\">\r\n\t\n\n<p><strong>UPPM 80.13<\/strong><\/p>\n<p><strong>For more information contact:<\/strong><br>&nbsp; Campus Academic Media and Technology Department<\/p>\n<hr>\n<div id=\"toc_container\">\n<h3>Contents<\/h3>\n<ul class=\"toc_list\">\n<li><a href=\"#One_0\">1.0&nbsp;&nbsp; Services<\/a>\n<ul class=\"toc_list\">\n<li><a href=\"#One_1\">1.1&nbsp;&nbsp; WSU Everett<\/a><\/li>\n<li><a href=\"#One_2\">1.2&nbsp;&nbsp; WSU Global<\/a><\/li>\n<li><a href=\"#One_3\">1.3&nbsp;&nbsp; WSU Pullman<\/a><\/li>\n<li><a href=\"#One_4\">1.4&nbsp;&nbsp; WSU Spokane<\/a><\/li>\n<li><a href=\"#One_5\">1.5&nbsp;&nbsp; WSU Tri-Cities<\/a><\/li>\n<li><a href=\"#One_6\">1.6&nbsp;&nbsp; WSU Vancouver<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<h3 id=\"One_0\">1.0&nbsp; &nbsp;Services<\/h3>\n<p>Each of the six campuses in the WSU system is responsible for the functions listed below. Campuses work collaboratively to ensure technological interoperability and uniformity of service as needed for a high-quality student experience.<\/p>\n<p>Each campus provides the following services:<\/p>\n<ul>\n<li>Technical support personnel for troubleshooting various technologies, including those in classroom learning spaces.<\/li>\n<li>Faculty training and support for various learning spaces and media conversions.<\/li>\n<li>Coordination of assistive technologies.<\/li>\n<li>Videoconference\/web conference (Zoom, Teams, etc.) education and training support.<\/li>\n<li>Learning management (Canvas) course design support and coordination.<\/li>\n<li>Lecture capture support (e.g., Panopto) and other video services (e.g., academic videography).<\/li>\n<\/ul>\n<p>Other campus functions include:<\/p>\n<ul>\n<li>Event support<\/li>\n<li>Digital signage support<\/li>\n<\/ul>\n<h4 id=\"One_1\">1.1&nbsp; &nbsp;WSU Everett<\/h4>\n<table>\n<tbody>\n<tr>\n<td>\n<p><strong>Website &#8211;&nbsp;<\/strong><a href=\"http:\/\/everett.wsu.edu\/tech-support\/\">WSU Everett ITS Services Technical Support and Assistance<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Technical Support<\/h5>\n<p style=\"padding-left: 40px\">E-mail <a href=\"Everett.it@wsu.edu\">Everett IT Support<\/a>; telephone <a href=\"tel:425-405-1555\">425-405-1555<\/a>.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Scheduling for Academic Use<\/h5>\n<p style=\"padding-left: 40px\">To schedule classrooms for academic use, contact the Everett Registrar&#8217;s Office; e-mail the <a href=\"mailto:everett.registrar@wsu.edu\">Everett Registrar<\/a>; telephone <a href=\"tel:425-405-1714\">425-405-1714<\/a>.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Scheduling for Nonacademic Use<\/h5>\n<p style=\"padding-left: 40px\">To schedule classrooms for nonacademic use, contact the Everett Administration Office; e-mail <a href=\"mailto:Everett.rooms@wsu.edu\">Everett Room Rentals<\/a>; telephone <a href=\"tel:425-405-1600\">425-405-1600<\/a>.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4 id=\"One_2\">1.2&nbsp; &nbsp;WSU Global<\/h4>\n<table>\n<tbody>\n<tr>\n<td>\n<p><strong>Website &#8211;<\/strong>&nbsp;<a href=\"http:\/\/li.wsu.edu\/\">WSU Learning Innovations<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Technical Support<\/h5>\n<p style=\"padding-left: 40px\">Global Campus Support; e-mail <a href=\"mailto:ats.aoi@wsu.edu\">Academic Outreach and Innovation<\/a>; telephone <a href=\"tel:509-335-5044\">509-335-5044<\/a>.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Scheduling<\/h5>\n<p style=\"padding-left: 40px\">Global Campus Registrar; e-mail the <a href=\"mailto:online.registrar@wsu.edu\">Global Campus Registrar<\/a>; telephone <a href=\"tel:800-222-4978\">800-222-4978<\/a>.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4 id=\"One_3\">1.3&nbsp; &nbsp;WSU Pullman<\/h4>\n<table>\n<tbody>\n<tr>\n<td>\n<p><strong>Website &#8211;<\/strong>&nbsp;<a href=\"http:\/\/li.wsu.edu\/\">WSU Learning Innovations<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Classroom\/Technical Support<\/h5>\n<p style=\"padding-left: 40px\">Pullman Classroom Support; e-mail <a href=\"mailto:PIAT@wsu.edu\">Pullman Integrated Academic Technologies<\/a>; telephone <a href=\"tel:509-335-5044\">509-335-5044<\/a>.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Scheduling<\/h5>\n<p style=\"padding-left: 40px\">For scheduling classrooms for academic or nonacademic use, contact the Pullman Registrar&#8217;s Office; e-mail the <a href=\"mailto:registrar@wsu.edu\">Registrar<\/a>; telephone <a href=\"tel:509-335-5346\">509-335-5346<\/a>.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4 id=\"One_4\">1.4&nbsp; &nbsp;WSU Spokane<\/h4>\n<table>\n<tbody>\n<tr>\n<td>\n<h5>Education Technology<\/h5>\n<p style=\"padding-left: 40px\">Website: <a href=\"http:\/\/spokane.wsu.edu\/its\/education-technology\/\">WSU Spokane Educational Technology<\/a><\/p>\n<p style=\"padding-left: 40px\">Spokane Classroom Support; e-mail <a href=\"mailto:spok.it.media@wsu.edu\">Instructional Technology<\/a>; telephone <a href=\"tel:509-368-6770\">509-368-6770<\/a>.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Technical Support<\/h5>\n<p style=\"padding-left: 40px\">Website: <a href=\"http:\/\/spokane.wsu.edu\/its\/tech-support\/\">WSU Spokane Technical Support Center<\/a><\/p>\n<p style=\"padding-left: 40px\">Spokane Technical Support; e-mail <a href=\"mailto:spok.it.help@wsu.edu\">Information Technology<\/a>; telephone <a href=\"tel:509-358-7748\">509-358-7748<\/a>.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Scheduling &#8211; Campus Room Directory<\/h5>\n<p style=\"padding-left: 40px\">Website: <a href=\"http:\/\/spokane.wsu.edu\/its\/campus-room-directory\/\">WSU Spokane Campus Room Directory<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Scheduling for Academic Use<\/h5>\n<p style=\"padding-left: 40px\">Website: <a href=\"http:\/\/spokane.wsu.edu\/studentaffairs\/campus-scheduling\/\">WSU Spokane Campus Room Scheduling<\/a><\/p>\n<p style=\"padding-left: 40px\">For scheduling classrooms for academic use, contact:<br>&nbsp; &nbsp;&#8211; Academic Scheduling; e-mail <a href=\"mailto:spokane.academics@wsu.edu\">Academic Scheduling<\/a>; telephone <a href=\"tel:509-368-6955\">509-368-6955<\/a><br>&nbsp; &nbsp;&#8211; Spokane Registrar&#8217;s Office; e-mail the <a href=\"mailto:spokane.registrar@wsu.edu\">WSU Spokane Registrar<\/a>; telephone <a href=\"tel:509-358-7530\">509-358-7530<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Scheduling for Nonacademic Use<\/h5>\n<p style=\"padding-left: 40px\">For scheduling rooms for nonacademic use, e-mail <a href=\"mailto:spokane.schedule@wsu.edu\">Non-Academic Events<\/a>; telephone <a href=\"tel:509-358-7536\">509-358-7536<\/a>.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Scheduling for Non-WSU Events<\/h5>\n<p style=\"padding-left: 40px\">Website: <a href=\"http:\/\/spokane.wsu.edu\/communications\/\">WSU Spokane Communications<\/a><\/p>\n<p style=\"padding-left: 40px\">For non-WSU events space requests; e-mail <a href=\"mailto:spokane.events@wsu.edu\">Non-WSU Events Space Requests<\/a>; telephone <a href=\"tel:509-358-7504\">509-358-7504<\/a>.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4 id=\"One_5\">1.5&nbsp; &nbsp;WSU Tri-Cities<\/h4>\n<table>\n<tbody>\n<tr>\n<td>\n<h5>Technical Support<\/h5>\n<p style=\"padding-left: 40px\">Website: <a href=\"http:\/\/tricities.wsu.edu\/it\/iat\/\">WSU Tri-Cities Integrated Academic Technology<\/a><\/p>\n<p style=\"padding-left: 40px\">Integrated Academic Technology (IAT) Helpdesk<br>&nbsp; &nbsp; &#8211; E-mail: <a href=\"mailto:tricities.iat@wsu.edu\">Integrated Academic Technology<\/a><br>&nbsp; &nbsp; &#8211; Telephone <a href=\"tel:509-372-7203\">509-372-7203<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Scheduling for&nbsp;Academic Use<\/h5>\n<p style=\"padding-left: 40px\">For scheduling classrooms for academic use, contact the Tri-Cities Registrar&#8217;s Office; e-mail the <a href=\"mailto:tricities.registrar@wsu.edu\">Tri-Cities Registrar<\/a>; telephone <a href=\"tel:509-372-7351\">509-372-7351<\/a>.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Scheduling for Nonacademic Use<\/h5>\n<p style=\"padding-left: 40px\">Schedule classrooms for nonacademic use at <a href=\"http:\/\/tricities.wsu.edu\/facilities\/event-and-meeting-space-request\/\">WSU Tri-Cities Event and Meeting Space Request<\/a>.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4 id=\"One_6\">1.6&nbsp; &nbsp;WSU Vancouver<\/h4>\n<table>\n<tbody>\n<tr>\n<td>\n<h5>Technical Support<\/h5>\n<p style=\"padding-left: 40px\">Website: <a href=\"http:\/\/vancouver.wsu.edu\/information-technology\/academic-services\">WSU Vancouver Academic Services<\/a><\/p>\n<p style=\"padding-left: 40px\">Information Technology (IT) Helpdesk; telephone <a href=\"tel:360-546-9770\">360-546-9770<\/a>.<\/p>\n<p style=\"padding-left: 40px\">Videoconference support; telephone <a href=\"tel:360-546-9033\">360-546-9033<\/a>.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Scheduling for&nbsp;Academic Use<\/h5>\n<p style=\"padding-left: 40px\">Website: <a href=\"http:\/\/studentaffairs.vancouver.wsu.edu\/registrars-office\">WSU Vancouver Registrar&#8217;s Office<\/a><\/p>\n<p style=\"padding-left: 40px\">For scheduling classrooms for academic use, contact the Vancouver Registrar&#8217;s Office; e-mail the <a href=\"mailto:van.registrar@wsu.edu\">Vancouver Registrar<\/a>; telephone <a href=\"tel:360-546-9565\">360-546-9565<\/a>.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h5>Scheduling for Nonacademic Use<\/h5>\n<p style=\"padding-left: 40px\">Website: <a href=\"http:\/\/vancouver.wsu.edu\/events-office\">WSU Vancouver Events Office<\/a><\/p>\n<p style=\"padding-left: 40px\">For scheduling classrooms for nonacademic use, e-mail the <a href=\"van.scheduler@wsu.edu\">Vancouver Events Office<\/a>; telephone <a href=\"tel:360-546-9588\">360-546-9588<\/a>.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"font-size: .8rem\">_______________________<br><strong>Revisions:<\/strong>&nbsp; Nov. 2024 (editorial); Jan. 2024 (Rev. <a href=\"https:\/\/policies.wsu.edu\/prf\/bppm-manual-revisions\/bppm-revision-622\/\">622<\/a>); Dec. 2021 (Rev. <a href=\"https:\/\/policies.wsu.edu\/prf\/bppm-manual-revisions\/bppm-revision-584\/\">584<\/a>); Feb. 2007 (Rev. 293); Nov. 2001 (Rev. 196); June 2001 (Rev. 187); Dec. 1999 (Rev. 153); Mar. 1987 (Rev. 66); Mar. 1985 &#8211; new policy (Rev. 59).<\/p>\n\n<\/div>\r\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>University Policies and Procedures Manual&nbsp;(previously Business Policies and Procedures Manual) Academic Media and Technology Services<\/p>\n","protected":false},"author":1061,"featured_media":0,"parent":50633,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"wsuwp_university_location":[],"wsuwp_university_org":[],"_links":{"self":[{"href":"https:\/\/policies.wsu.edu\/prf\/wp-json\/wp\/v2\/pages\/48082"}],"collection":[{"href":"https:\/\/policies.wsu.edu\/prf\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/policies.wsu.edu\/prf\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/policies.wsu.edu\/prf\/wp-json\/wp\/v2\/users\/1061"}],"replies":[{"embeddable":true,"href":"https:\/\/policies.wsu.edu\/prf\/wp-json\/wp\/v2\/comments?post=48082"}],"version-history":[{"count":22,"href":"https:\/\/policies.wsu.edu\/prf\/wp-json\/wp\/v2\/pages\/48082\/revisions"}],"predecessor-version":[{"id":68769,"href":"https:\/\/policies.wsu.edu\/prf\/wp-json\/wp\/v2\/pages\/48082\/revisions\/68769"}],"up":[{"embeddable":true,"href":"https:\/\/policies.wsu.edu\/prf\/wp-json\/wp\/v2\/pages\/50633"}],"wp:attachment":[{"href":"https:\/\/policies.wsu.edu\/prf\/wp-json\/wp\/v2\/media?parent=48082"}],"wp:term":[{"taxonomy":"wsuwp_university_location","embeddable":true,"href":"https:\/\/policies.wsu.edu\/prf\/wp-json\/wp\/v2\/wsuwp_university_location?post=48082"},{"taxonomy":"wsuwp_university_org","embeddable":true,"href":"https:\/\/policies.wsu.edu\/prf\/wp-json\/wp\/v2\/wsuwp_university_org?post=48082"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}