Business Policies and Procedures Manual
Ensuring Electronic and Information Technology Accessibility
For more information contact:
Information Technology Services
Washington State University is committed to providing equal access to electronic and information technology (EIT) for all students, staff, faculty, and others with disabilities.
This section provides responsibilities and procedures for ensuring the accessibility of materials and information provided through University EIT (e.g., websites; applications), in accordance with Executive Policy 7 (EP7).
Technology Task Force
Appointed by the president and chaired by the WSU Information Technology Coordinator, the Technology Task Force has the authority to ensure that all WSU website and other EIT publishers create accessible content in conformance with EP7.
WSU Web Communication
The WSU Web Communication unit of University Marketing and Communications is responsible for auditing web accessibility. Through a crawler and manual checks, WSU Web Communication randomly reviews new or modified web pages to affirm compliance with EP7 and any other accessibility requirements.
WSU Web Communication maintains the web accessibility crawler. The crawler sends alerts about known errors or concerns to the content publisher and subdomain owner. Manual review of the website is still necessary.
WSU Web Communication also maintains a public web accessibility dashboard. The dashboard provides an overview of web accessibility at the University.
The University assigns an owner to each subdomain, i.e., an area, department, or unit website within a main University website. (See also Executive Policy 21 (EP21) for further information regarding University domains and subdomains.)
A subdomain owner is responsible for ensuring that content on the site(s) is accessible in conformance with EP7. The subdomain owner must manually check web pages for accessibility issues. The subdomain owner must have knowledge of all additions or modifications to site content and alert the WSU web accessibility crawler to changes.
Web Communications provides an online contact form for reporting changes for the web accessibility crawler.
Use of Third-Party Vendors
Content publishers are responsible for the accessibility of applications and/or websites that are developed or updated by third-party vendors. Subdomain owners must inform WSU Web Communication when third-party suppliers provide website or application services.
WSU Web Communication works with the content publishers and subdomain owners to ensure that externally developed applications and/or websites meet accessibility requirements, including EP7.
All content publishers at the University must participate in annual web accessibility training before publishing content online.
To deliver post-training support, WSU Web Communication hosts a weekly walk-in discussion of web-related issues. For information, contact WSU Web Communication; telephone
In addition, the University develops web accessibility guides and online tutorials.
Revisions: Aug. 2017 – new policy (Rev. 497)