Business Policies and Procedures Manual
Mailing Services Departments
University mailing services departments deliver mail between departments on each of the campuses, e.g., Pullman, Spokane, Tri-Cities, and Vancouver.
The front desk distributes mail deliveries at the WSU Everett campus.
Mailing Services, WSU Pullman, is located in the Cooper Publications Building on Grimes Way; telephone 509-335-2365.
More information is available at WSU Pullman Mailing Services.
Mailing Services, WSU Spokane, is located in the Center for Clinical Research and Simulation building at 412 E. Spokane Falls Blvd., Room 410A; telephone 509-368-6995. More information is available at WSU Spokane Mail Services.
Printing and Shipping Services, WSU Tri-Cities, is located in Floyd Building, Room 127; telephone 509-372-7273; e-mail Printing and Shipping Services. More information is available at Printing and Shipping Services.
The Mailroom is located in the Facilities Operations Building, Room 40; telephone 360-546-9708. Information concerning all WSU Vancouver mail services is available at WSU Vancouver Facilities Operations Mailroom.
For information concerning WSU Everett mail services, see the front desk; telephone 425-405-1600.
See BPPM 80.18 regarding courier service for the transfer of interdepartmental mail between WSU campuses and other locations statewide. The campus receiving and delivery or mailing services department distributes such mail to campus departments.
Senders are to affix the applicable color-coded label to indicate the delivery location. Color-coded labels are available through Central Receiving and Delivery (WSU Pullman) and the campus mailing services departments (WSU Everett, WSU Spokane, WSU Tri-Cities, and WSU Vancouver). Note: The labels available for deliveries to WSU Everett are printed in black on white.
Intercampus mail sent by courier service should fit into an interdepartmental mail envelope, in accordance with BPPM 80.18.
Items addressed by the sending department are delivered by University mailing services at no charge.
Indicate the addressee’s full name and mail code on each piece of interdepartmental mail. (Exception: See below regarding addressing requirements for interdepartmental mail sent by courier service to WSU Pullman and WSU Spokane.)
Individual Mail Codes
Refer to the University Directory or online in the Workday system. See BPPM 85.33 and the Workday Security Roles reference guide for more information about accessing Workday modules, including employee workplace information.
Department Mail Codes
Refer to the University Directory or the Workday system. See BPPM 10.05 and the Workday Security Roles reference guide for more information about accessing Workday modules, including organizational information.
To WSU Pullman
Items sent by courier to WSU Pullman must be addressed to the individual’s or department’s building and room number. Central Receiving and Delivery, which processes WSU Pullman courier mail, uses buildings and room numbers, rather than mail codes for determining delivery locations (see BPPM 80.18).
Courier mail to WSU Pullman that does not contain location information (building and room number) is subject to delivery delays or return to the originating campus or center.
To WSU Spokane
Intercampus mail items to WSU Spokane must be addressed to the recipient’s department and/or building mail delivery point. Mail Services does not deliver to individual offices.
To WSU Vancouver
Intercampus mail items to WSU Vancouver must be addressed to the recipient’s department and/or building mail delivery point. WSU Vancouver Mail Services does not deliver to individual offices.
WSU personnel use the special manila interdepartmental mail envelopes to send most interdepartmental mail.
Mail intended for interdepartmental delivery which is prepared in a regular envelope should be inserted into an interdepartmental envelope. This will expedite delivery and prevent the mail from being inadvertently metered and routed as U.S. Mail.
Do not seal, staple, tape, or close interdepartmental mail envelopes in a manner that causes the envelope to be torn when opened.
Two sizes of interdepartmental envelopes, small (5″ x 11.5″) and large (10″ x 13″), are available from WSU Pullman Mailing Services at no charge. Envelopes may be ordered online at WSU Pullman Mailing Services.
Note: Mailing Services automatically sends large envelopes, unless the department enters a request for small envelopes under Miscellaneous on the online order form.
Do not stockpile envelopes. Return excess supplies of interdepartmental envelopes to WSU Pullman Mailing Services; mail code 5910.
Limited mass mailing services are available through WSU Pullman Mailing Services only.
WSU Pullman Mailing Services provides mass distribution for mailings from:
- University departments.
- University-affiliated organizations if the organization maintains a Faculty/Student/Alumni Account or other account through the Controller’s Office.
- Professional organizations if all of the following apply:
- A WSU employee is a member or officer.
- The stated purpose of the organization is related to the employee’s official University duties.
- The mailing is of residual value or benefit to the University.
Mailing Services does not provide mass distribution for mailings from organizations other than those listed above.
WSU Pullman Mailing Services charges for mass distribution services. Costs vary, depending upon the number of employees or departments selected. Mailing Services provides cost estimates upon request.
Full Pitch Mail
WSU Pullman Mailing Services leaves enough unaddressed mail items at each mail stop to permit distribution to each unit employee.
Departmental Pitch Mail
WSU Pullman Mailing Services will leave one or more (up to 10) unaddressed mail items at each mail stop, according to senders’ request.
Mailing List Distribution
WSU Pullman Mailing Services delivers items to specified categories of employees.
Addressing Services addresses each outgoing mail item and applies appropriate postage. Further information is available at Design and Printing Services.
Addressing Services uses the Administrators List to generate mailings to deans, chairs, and other administrators. The Administrators List is available online from the Provost’s Office.
Departments may request delivery of mass mailings to “Departmental Secretary” at WSU departmental mail codes.
Selection Options for Employees
All Nonhourly Employees
WSU Pullman Addressing Services can address and deliver/send mass mailings to all nonhourly employees. This group includes employees who receive mail via Mailing Services delivery (using mail code) and employees who receive mail via U.S. Postal Service delivery. Faculty, administrative/professional, classified staff, salaried student employees, adjunct faculty, and affiliated staff are included in such mailings.
Departments can select targeted groups of nonhourly employees for mailings. A targeted group of employees may be selected using one or a combination of the following employee subsets.
- Classification (e.g., faculty, administrative professional, classified employees)
- Organizational unit
- On campus (Pullman, Spokane, Tri-Cities, Vancouver) or off-campus (WSU Seattle office, WSU Extension, and various other small offices across the state)
- Campus zip codes
Further information is available at University zip codes.
Heavy or Bulky Items
If a department intends to send an item weighing 20 pounds or more, the department should notify the appropriate mailing or shipping services office in advance so that the carrier can bring appropriate equipment for the pickup.
Items Weighing 20 to 70 Pounds
For items weighing 20 to 70 pounds, Pullman campus departments may notify Mailing Services online or e-mail Mailing Services.
Items Weighing More Than 70 Pounds
For items weighing more than 70 pounds, Pullman campus departments call Central Receiving and Delivery; telephone 509-335-5575.
WSU Spokane departments may notify WSU Spokane Mailing Services of large or heavy items weighing 20 pounds or more; telephone 509-368-6995; or online at WSU Spokane Mail Services.
WSU Tri-Cities departments may notify Printing and Shipping Services of large or heavy items weighing 20 pounds or more; telephone 509-372-7273; e-mail Printing and Shipping Services.
WSU Vancouver departments are to notify the Mailroom in advance of large or heavy items weighing 20 pounds or more; telephone 360-546-9708; e-mail WSU Vancouver Mailroom.
WSU Everett departments may notify the front desk of large or heavy items weighing 20 pounds or more; telephone 425-405-1600.
University mailing services departments do not process personal mail or perform personal tasks, e.g., checking out or returning library books.
Revisions: Jan. 2021 (Rev. 560); Oct. 2016 (Rev. 480); Nov. 2005 (Rev. 269); July 1996 (Rev. 100); Sept. 1979 – new policy (Rev. 34).